The role of a manager and team leader has changed. Their role is not just focusing on performance, efficiency, and management. They are also responsible for the human side of the business, enhancing employee well-being and engagement. This course will help participants learn how to use effective counseling that addresses the human challenges faced by team leaders and managers in today’s business world. Building on the foundational skills developed from Counseling Skills, you will learn how counseling can manage absenteeism, improve engagement, mental health, diversity, and inclusion, and how it can resolve workplace conflict. In this course, you will learn counseling theories and techniques such as cognitive behavioral therapy, acceptance commitment therapy, change and grief therapy, and positive psychology. The interactive nature of this course gives you the opportunity to apply these counseling skills in online role-plays or break-out rooms. During these online role plays, your instructor will observe how you counsel and then give you feedback on your strengths and areas of development so that you can counsel more confidently and professionally. You will also be expected to self-assess your own counseling skills through a learning journal for your course assessment and personal development.
Management Counselling is a skill that we require when we suspect an individual has a problem or when we have identified that an individual’s work performance is suffering. They may also be occasions where line managers are approached by members of staff who wish to speak with them and such conversations may require special skills.
Learning Objectives
1. Apply counseling theories for managing workplace and employee challenges.
2. Apply these counseling theories and techniques in virtual counseling labs.
3. Reflect and analyze your counseling style and prepare a professional development plan.
Who should take this course
Business leaders, managers, team leaders, and anyone who has an interest in workplace counseling
Course Certificate
This Training Course is free for everyone but those who want to get the Certificates need to pay the following Certification Fees;
- Zambian K250
- Malawian MK 22,000
- Tanzanian TZS 26,000
- Kenyan Ksh 2000
- Ugandan UGX 40,000
- South Sudaness SSP 30,000
- Bangladesh Taka 900
- Indian Rupees 1,500
- Zimbabwean USD 12 (Pay through Ecocash)
- International USD 15