A transcript is an official document that records a student’s academic progress. These documents are only generated and released upon the request of the student. Official transcripts are issued on security paper, or in a secure electronic format. Transcripts will not be issued for individuals who have an outstanding balance or unfulfilled obligation to the university.
|Document Type||Period||Price||Product description|
|Official Transcript||5 working days||Zambian K150 Malawian MK13,000 Tanzanian Tsh24,000 International $12||An official full statement of a student’s results per year of study, reflecting marks for all passed and failed modules. Also included is a student’s cumulative and weighted averages per year, as well as confirmation of completion of the qualification and a certificate of conduct.|
|Declaration certificate/name change/language declaration certificate||5 working days||Zambian K150 Malawian MK13,000 Tanzanian Tsh24,000 International $12||A reprint of the degree certificate received at graduation. A name change declaration can be requested by students who have errors on their original degree certificate or who have officially changed their names or surnames on their ID documents. Please provide new proof of identification.|
|Qualification-verification letter||5 working days||Zambian K100 Malawian MK8,000 Tanzanian Tsh24,000 International $8||A short official letter that confirms the qualification/s completed. The letter includes student information as well as the first date of registration, completion date, and the conferment/ awarding date of the qualification.|
|5 working days||Zambian K150 Malawian MK13,000 Tanzanian Tsh24,000 International $12||A formal document that requires the University to fill in specific student and qualification information. This document is often a requirement of specific national and international institutions for individual registration or accreditation purposes, and must be stamped and signed by the University. Examples of institutions that require questionnaires are WES, ECER, CAPR, FCCPT, LSAC, ICAS, HCPC, CES, the Nursing Councils, medical councils, law societies, and more. If the forms require syllabus information, then an academic transcript must be requested by the student.|
Frequently Asked Questions
How long will it take to receive my documents?
Once a completed verification request form and proof of payment has been sent to email@example.com, please allow 2 to 3 working days for your request to be captured.
Turnaround times apply to each product after a request form and proof of payment (PDF) has been received. You will receive confirmation of receipt via email.
Can my request be expedited?
We handle all requests on a first-come, first-served basis; all requests will be dealt with timeously and fairly.
Can I make my request in person and pay in cash at the university?
No. We handle all requests electronically. Please send all correspondence and documents to firstname.lastname@example.org
Can I collect hard copies of my documents?
Yes. Documents can be collected at any of our office. You may also send someone to collect the documents on your behalf. The collection address will be sent to you once your request has been processed.
Can the documents be couriered to me?
Yes. We make use of DHL courier services, and can have your documents couriered to you locally or internationally at an additional fee. Courier fees are indicated on the request form.
Can I request only an electronic/ scanned version of my documents?
Yes. We will scan and send your documents to the email address provided on the request form. Your scanned documents can also be sent directly to a third party or institution’s email address if necessary.
Can I receive an academic record with passed subjects only?
No. According to University policy, only full academic records for all modules passed and failed for all qualifications registered for are provided.
Can I have a certificate of good conduct separated from the academic records?
No. We provide only full academic records, with the certificate of conduct included.
Can you upload my documents electronically to the Student portal?
Yes. When submitting your request, please let us know that you would like your documents to be uploaded to the Student portal.
Can the University confirm that I completed my studies in English?
A Medium of Instruction letter can be drawn up. For assistance, send an email to email@example.com
Will my documents be stamped and signed?
Yes. All documents are printed on official University stationery and stamped with the current date. If the document requires a signature, it will be signed by an authorised University official.