Posted 8 months ago

School of Excellence


Under limited supervision, directs all facets of the operations of the Registrar’s Office including student registration and records, class schedules, instructional space assignments, graduation clearance, and other related matters. Plans and develops strategies for maintenance and upgrading of academic information infrastructure.

Duties and Responsibilities

  1. Directs the daily operations of the Registrar’s Office; supervises senior managers; serves as an internal consultant and implements faculty academic policies; reviews policy exception requests.
  2. Recommends and participates in the development and implementation of university policies and procedures regarding student registration, records, class schedules, instructional space scheduling, residency requirements, identification cards, and graduation requirements.
  3. Maintains and upgrades the University’s academic information infrastructures including academic records archives, on-line student database, voice response system, World Wide Web and other electronic databases and information systems.
  4. Establishes and implements short- and long-range department goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness; effects changes required for improvement.
  5. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization’s goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
  6. Develops and publishes major University information documents including, but not limited to, University Catalogs and class schedules.
  7. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
  8. Oversees the overall operations of programs reporting to this position.
  9. Represents the University to various institutional divisions as well as externally to governmental agencies, vendors, students and their parents, and/or the general public.
  10. Recommends and participates in the development of university policies and procedures; may serve on university planning and policy-making committees.
  11. Collaborates with representative of the Higher Education Authority, and other national, state, and local organizations on the development and implementation of new policies, requirements, and practices.
  12. Upgrades professional knowledge, evaluates new technologies, and recommends implementation as appropriate.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Masters’s degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of planning and scheduling techniques.
  • Skill in budget preparation and fiscal management.
  • Knowledge of the rules, regulations, and laws regarding student records.
  • Database management skills.
  • Ability to evaluate and edit the content, structure, and format of a range of written material.
  • Knowledge of customer service standards and procedures.
  • Knowledge of space allocation practices and principles.
  • Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Ability to maintain confidentiality of records and information.
  • Ability to plan, assess, and evaluate programs.
  • Knowledge of records archiving and/or retrieval.
  • Ability to provide technical advice and information to faculty in area of expertise.
  • Ability to create, compose, and edit written materials.
  • Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge of student registration, academic, and residency requirements.
  • Ability to investigate and analyze information and draw conclusions.
  • Skill in the configuration and use of computerized database programs.
  • Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
  • Employee development and performance management skills.
  • Knowledge of telephone answering and referral services.
  • Knowledge of database construction, management, and retrieval methods.
  • Knowledge of financial/business analysis techniques.
  • Skill in accessing internet information services.
  • Knowledge of records retention and/or destruction policies and procedures.
  • Ability to provide professional direction, guidance and counsel to publications editors.
  • Knowledge of faculty and/or staff hiring procedures.

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