As the Student Enrolment Officer, you will be providing an effective and timely service in the recruitment and admission of student applications onto the Universities academic programs. You will be responsible for the administration of new student enrolments, applicant processing, and new student communication/query resolutions. You will also be an advocate of the University and get involved with the marketing and recruitment of new students.
Responsibilities:
- Support applicants in their journey from recruitment to enrolment
- Respond to routine enquiries from staff and students about projects, initiatives and programmes
- Ensure applicants have the resources and information necessary to engage with the Student Finance
- Act as a primary point of contact for recruitment partners across Birmingham and supporting their timely access to admissions information, recruitment materials, course details, etc.
- Maintain accurate and complete applicant records and ensure that all applicant information is readily accessible
- Support the implementation of recruitment activities of the University to help with further admissions of new students
- Engage in direct recruitment activities in and around the Birmingham area including jobs fairs, education fairs and professional networking events
- Producing reports on admissions matters as and when required
Skills and experience you will need
- Comfortable in completing a DBS security check
- Administration and customer service experience
- Experience of working within Higher Education in a student enrolment or recruitment function would be ideal
- Excellent oral and written communication skills with the ability to communicate effectively at all levels
- Ability to prioritise, making sound and timely decisions using own initiative to meet tight deadlines
- Ability to demonstrate effective organisational skills
- Ability to apply attention to detail
- IT literacy and knowledge
- Self-motivated and ability to work unsupervised
Requirements:
- Current enrollment in an undergraduate course for marketing, communications or similar field.
- Familiarity with marketing computer software and social media platforms.
- Good understanding of the latest marketing trends and techniques.
- Excellent verbal and written communication skills.
- Must have a passion for marketing.
- Outstanding multitasking abilities.
Working Hours:
- 4 hours per Day
Internship Requirement:
- Laptop/Computer
- Access to the Internet